SOCIAL MEDIA MANAGEMENT AUSTRALIA

GET SCROLL STOPPING CONTENT

Welcome to Eight Clients, the social media management agency that combines top talent in creative with deep experience across social media. We generate content with cut-through, and make sure they win in the race to the top of the social media news feed.

Our photography session in Melbourne for StrangeLove

A Model that’s Proven to Win

We’ve unlocked a powerful model for winning social media management – one that generates unbelievable success for our clients. The combination of creativity, analysis and execution help us deliver the premium level of work that our ​​social media management agency has become famous for.

How does Eight Clients do this? We are home to a team of outstanding online creatives. We find the top talent in the world of photography, design, fashion and styling. Then, we pair them with our social media and content marketing professionals. These are the people with decades of experience in understanding the algorithms that drive every social media channel. After all, there’s no point in creating brilliant content if it’ll get swallowed up in the social media news feed.

Which Channels? All the Channels

At Eight Clients, our team understands how to manage every single aspect of your social media profiles. We’re the social media management agency you can count on to achieve growth across all the major platforms. WeChat, Weibo, Twitter, LinkedIn, Instagram, TikTok, YouTube and Facebook – which ones does your business need today?

Our social media management packages are based around delivering exceptional value – to your business, your brand, and your bottom line. From FMCGs to eCommerce, hotels and hospitality, the Eight Clients team covers all bases. We understand the intricacies of your business better than anyone else to deliver scroll-stopping content.

Let’s Start with a Deep-Dive Session

Eight Clients is considered one of the top social media management teams in Australia. We’ve earned this reputation because we really take the time to understand your business.
We want to know everything about you, what you do, how you do it and where you’re going. We’ll work with you to align your business goals and social media needs and you’ll come to know our account managers closely.

Our social media management journey begins with a questionnaire that helps us understand your target audience, tone of voice and brand identity. This information helps us to begin designing the very best social media solutions for you. This can take place via a digital link or in-person meeting between your team and Eight Clients.

 

The Social Experts for Hospitality

Our social media management for hotels is the best in the business. We’ve spent years working with hospitality businesses – and in the process, we’ve become the go-to industry experts. If you’re looking to generate more bookings or market an exciting new menu, then just talk with our team. From our hospo origins, we have started to work more closely with the food and beverage industries.

We’ve had scores of case studies and portfolios that show the success that our social media management packages. We deliver tangible results for our hospitality clients. Have a browse and feel free to imagine what we could achieve for your business.

Outstanding Online Creative

Our content strategy always makes sure to carefully consider your existing branding elements and social media personas. We take the existing success you’ve been able to achieve online, then amplify it with outstanding content, created in line with best practice guidelines. It’s a model that consistently achieves followers, engagement and sales for our clients, month on month, year on year.

Social Media Management Strategy

An important element of your launch will be our organic outreach. This involves us performing manual engagement (commenting, liking and messaging) with your key suppliers, groups, bloggers and media accounts all social media platforms. Our analytics and monitoring tools will also inform us when key accounts interact with you to ensure that we never miss an opportunity to create a meaningful connection.

Creative Content that Converts

Once we all agree on your social media management strategy, we can start creating your content. Your content will arise from your visual style guide, which is based on your deliverables and strategy.

What do we mean by content? Anything that will reach out to touch your audience. This could include photography, videography, graphic design and written copy. We consider everything right down to the last detail. Have you ever thought about the perfect caption lengths for particular days of the week? We do nothing but.

Yes, we are your agency who will optimise captions to drive the highest engagement rate. It’s this level of detail that’s helped us become one of the top social media management agencies in Australia.

Keeping True to Your Brand

We keep you intimately involved in the activity our social media management agency runs for your business. Every step of the way, we’ll consult with you so that your content is meeting your standards, as well as our own. Our social media management team will only set your content to go live once you’ve approved the preview version we show you.

Our social media management is built upon your existing branding and social media user personas. On top of this, we apply best practices from both your industry and the digital marketing trends that will define what’s to come.

 

Your Content Goes Live

Next step: Time to launch your content strategy. We’ll go live with your approved social media content.

Within the dates we’ve agreed to, we’ll keep posting times dynamic, as new data comes in about the best times and days to post. We post all of your content at strategically optimised times, formats and dimensions, to drive maximum engagement. For example, we know that Wednesday 5:37 pm is the best time to post for one of our clients in interior decoration. We’ll measure and calculate the perfect timings for you too.

We can also provide you with community management, where we’ll be showing your customers some extra love. Answering questions, fostering conversations and more. Eight Clients are the experts in keeping the conversation going. Too often, brands are great at starting a conversation but refuse to maintain it. Our social media management is based on a long-term approach that delivers success over months and years – not just a flash in the pan.

Inbound Community Management

In addition to consistently performing outreach, we’re the social media management agency that understands how to care for your existing fans and customers. We’re passionate about growing your following, whilst delivering meaningful content, communication and connection with your existing online community.

We’ll do this by performing constant account surveillance. We never miss a like or comment! Inbound management refers to all incoming messages, comments and interactions from people on your brand’s pages. In all that we do, our social media management packages deliver genuine value for your business and your customers.

 

Organic Outreach on Social Media

An important element of your social media management launch is your organic outreach. This means the Eight Clients team performs manual engagement – commenting, liking and messaging – with your key suppliers, groups, bloggers and media accounts across all social media platforms.

We’ve built our social media management agency around analytics and monitoring tools. They’re integral to unearthing key insights and maximising your outreach. We’ve spent years piecing together a unique set of social media metrics that generate unparalleled insight and understanding for our clients.

Another advantage of these tools is that they inform us when key accounts interact with you. This ensures we never miss an opportunity to create a meaningful connection with influential users and major industry figures. As a cutting-edge social media management agency, we know the secret to unearthing exceptional opportunities that will lead to conversations.

Paid Social Media Advertising

Ready to take a step beyond organic social media, and try paid advertising?

 We can manage your social media advertising campaigns. We run a tight ship to manage your campaign budget and performance. Always optimising to drive results, we dynamically adjust the budget allocation, based on campaign results and objectives. We post on the best days of the week, at the best times, to drive the top results across various social media platforms.

All of this means we’re gathering valuable data. We draw on this for unique audience insights, to help us to further optimise your social media management strategy.

Ongoing Optimisation and Reporting

At Eight Clients, we believe implementation isn’t about blindly following the strategy that we’ve created. Rather, it’s all about making sure that it’s still relevant and still delivering. And in all that we do, we aim to entice your audience and delight your followers.

The long-term success of our social media management helps your accounts to constantly evolve and grow. In addition to consistent growth over time, we keep you updated on changes in the social media landscape and the consumer trends that go along with them. With our help, you’ll never again lose visibility, traffic or sales to dreaded algorithm updates or obsolete strategies.

Our social media management agency is home to a team of digital experts. We will continuously optimise and update your content, as new data becomes available and we evolve the resonance between your brand and your personas. We will update you on macro industry best practices and your unique social media learning to inform your next round of content.

We’ll also sit down with you regularly to discuss the progress of your campaign. Our aim is to establish productive, long-term relationships that achieve your marketing objectives and achieve the attention your business deserves! 

To work with the #1 social media management agency in Australia, contact Eight Clients now.