CHATBOTS can be one of the most engaging social media investments you can make
By successfully setting up and managing a chatbot, you can generate leads, nurture existing customers and create engaging long term relationships.
Chatbots are artificial intelligence systems that we interact with via text or voice interface.
Here are some great resources to get you started:
- Check out Chatbot Magazine to get an idea of how chatbots can work. Or start with one of our favourite articles: The Complete Guide To Chatbots — Development To Promotions
- Prepare a chatbot script How to design a conversation for chatbot? and Design Framework for Chatbots
- For building a chatbot, read The Complete Guide To Bot Frameworks
- See more examples 100 Best Bots For Brands & Businesses
- For making an intelligent chatbot How to make chatbot intelligent?
We work with clients to write their chatbot social media content and strategy plans. We also manage, report and work with clients to grow their customer engagement across platforms like Facebook Messenger, Skype and/or website live chats.
Our chatbot strategy begins with the below:
1. Identify the opportunities for a chatbot
2. Knowing your customers and buyer personas
3. Design a chatbot conversation
4. Reporting, analytics and content development
Platforms? There are many to choose from. Want us to research is a chatbot is right for you? Get started by contacting us.